Established the Essential IT Skills Standards.
IT skills are always valuable and in demand. The place to start is with the fundamentals. Check out our collection of Introductory IT courses to get you started and up to speed in key IT areas.
- Introduction to Computing
- Introduction to Networking
- Introduction to Programming
- Introduction to Multimedia
- Introduction to Databases
- Introduction to Internet
- Using Microsoft Office Tools
Customer Service Specialist Certification (2013) Course
The Certified Customer Service Specialist course is designed to provide tested and proven guidance for all persons whose job it is to help people solve problems they may encounter with products or services. This certification prep course works to help technical people avoid people problems and to gain people skills to enhance their technical abilities and knowledge.